Ades is the African Caribbean retail and wholesale groceries supermarket of choice in South East London. We continue to increase our product range of quality foods and drinks sold at very competitive prices to embrace a wider market.
Our aim is to make top quality African and Caribbean foods and drinks accessible and affordable to consumers in and around London, the United Kingdom and in the EU.
Do you Deliver and is there a minimum order value?
Do you Deliver to multiple site?
Yes we do, we can deliver to a number of your stores. Just let us know the details and we’d be happy to assist you.
We accept Visa debit or credit card, Visa Electron cards, Mastercard, Maestro and JCB. We take every reasonable care to ensure that your order and subsequent transactions are conducted in a secure environment. Your credit/debit card details will be encrypted to minimise the possibility of unuthorised access. We will let you know if products are not available for any reason after we have accepted your order. We will refund amounts already paid by way of a credit to your credit or debit card or credit your account.
Our privacy and security policy
You can be totally confident when you shop with Adesfoods.com, online or on your mobile (coming soon).
Our Secure Server Software encrypts your credit/debit card information to ensure your transactions with us are private and protected as they travel over the Internet.
We only accept orders from Web browsers that permit communication through Secure Socket Layers (SSL) technology.
Are the prices on the website and mobile app (coming soon) the same as in-store prices?
We aim to always show the same price online as we do in store. Although there may sometimes be discrepancies as we advertise promotions one day in advance in order to show you upcoming deals. The price you'll pay for products is the price of the product on the day of collection across both online and in store purchases.
How is my order confirmed?
Once you've checked out, you'll receive a confirmation e-mail, detailing all the products, quantities and prices in your order. When you arrive at your selected collection store, handover your proof of purchase or give your purchase number to someone at the click & collect service desk.
The sales order processor will give you your products with a full delivery note with details of all the products you've bought, including substitutions and unavailable products once they see your proof of purchase.
If you have any queries about substitutions or out of stock items, you can ask your sales order processor.
Alternatively, please call our customer service team on 0208 853 1000* or click here to email our customer service team.
Can i add items to my order once in store?
Yes you can, but you will have to join the queue system and pay for those items. Due to the number of people shopping, we won't be able to bypass any customer to serve you.